Effective Date: 16.04.2024
At Pixovis, we respect your privacy and are committed to ensuring that you have control over your personal
information. This policy outlines the process for requesting the deletion of your personal data from our
records.
1. What Information can be deleted
You may request the deletion of any personal information that you have provided to us, including but not limited
to:
Your name
Your email address
Any messages you have sent through our contact form
2. How to request Deletion
To request the deletion of your personal information, please follow these steps:
Email us at webmaster@pixovis.net.
Provide clear and specific details of your request, including any relevant user identifiers (e.g. user name,
account number).
Confirm your identity and your intent to delete the information, to prevent fraudulent deletion requests.
3. Process After Request
Upon receiving your request, we will:
Verify your identity to ensure that the request is legitimate.
Respond to your request within 30 days, confirming whether the deletion has been processed or outlining any
reasons why your request cannot be fulfilled (e.g. legal requirements to retain certain information).
4. Exceptions
Please note that in some cases, we may not be able to completely delete your information due to legal or
regulatory requirements. For example, we may need to retain certain information for tax, legal reporting, or
fraud prevention reasons. In such cases, we will inform you of the reasons why we cannot fully comply with your
deletion request.
5. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable regulations. We
will notify you of any changes by updating the date at the top of this policy.
6. Contact Us
If you have any questions about this policy or our privacy practices, please contact us at
webmaster@pixovis.net.
